Product regulatory review
We review a financial product before launch — or clean up one already in the market.
What we review
- Perimeter: whether the product amounts to a regulated financial service and whether existing permissions cover it - Contractual documentation: material terms, liability, variation of terms, right of withdrawal - Pre-contractual disclosure, including total cost of the service where required - Marketing and communications: website, app, campaigns, sales scripts — against fair and clear standards - Complaints handling and communications with customers in arrears - Customer due diligence within the customer journey, remote identification, calibration of monitoring rules - Lawful basis for processing personal data, scope of consents, transfers to partners
Formats
- Rapid assessment of a single question: whether a licence is needed, whether a term is enforceable, whether a claim can be made in marketing - Full product review with a prioritised list of findings and specific drafting fixes - Support to the product team at design stage - Response to a query or finding from the regulator
Where we work
Ukraine, the EU, the United Kingdom, Asia.